Calculating terms and conditions: Seldom is the value of the transaction also the figure to be billed. What forms of discounts, fees, surcharges and deductions must be definable at which level? How are terms and conditions defined and calculated? Sophisticated calculation of terms and conditions is an essential component of individualised business logic, and it must be flexibly mappable
Error processing: With competent service and speedy reaction times, errors in service delivery are forgiven by the customer, but faulty billing on the other hand fundamentally destroys confidence. So it is essential first of all the check a transaction in detail as soon as possible after it has been effected, to ensure that it can be billed. Secondly, in the event of an error, the ability to bill the transaction must be restored as quickly as possible in order to avoid suffering financial losses. There are sophisticated systems for the detection and remedy of errors to assist in this task
Currency: Questions relating to the use of exchange rates are financially critical for transactions outside the euro-zone. Are bills produced in different currencies? What exchange rates are used? Are different rates defined for each billing partner and product or service?
Sales tax (VAT): Is the product or service to be billed subject to sales tax? Is the sales tax supplied, or does it have to be calculated? Does sales tax have to be managed separately for each country and product and billing partner?
This selection of components and questions shows that your company-specific business processes must be precisely and flexibly mapped in the billing system.Because: You can only offer what can also be billed.
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